Frequently Asked Questions

How do I know if my child needs therapy?
Children's behavior reflect their internal world. Sometimes children struggle to manage emotions and are not always able to directly express them, so they come out in their behaviors. These behaviors can range from very minor to severe and may include the following:
  • disruptive behaviors at home or in school 
  • trouble with peer relationships
  • easily angered, frustrated or overwhelmed 
  • over-sensitive or excessively worried and anxious
  • struggles with change or new things
  • difficulty staying focused
  • fearful of separation
  • engaging in self-harm or risky behaviors 
  • shutting down and isolating themselves
Significant life events, for example such as divorce, a loss of someone close, parental substance use, illness or learning problems can have an impact on children's behaviors.

Another thing that can have an effect on children's behavior is if the child is not giving off clear cues or the cues are not recognized by the parent.

If your child is displaying any behavioral or emotional problems or has experienced a significant life event, therapy can definitely help. 

How might my child benefit from therapy?

Therapy provides guidance and an outlet for children to learn to successfully express their emotions. It provides a safe, consistent, nurturing space for children - outside the home - to explore, process and work through their feelings via talk or play.

Sometimes children are afraid to talk to their parents about how they feel for fear of worrying or upsetting them or causing problems in the family.

Sometimes they do not even know themselves what is wrong.

Therapy can help uncover and resolve children's problems by getting at the underlying issues. Once these issues surface, children are able to process and move through them and handle future problems much easier.

Therapy also builds children's sense of self (i.e., self-esteem, self-regard), which is important for healthy growth and development. With a solid sense of of self, children are better able to manage feelings, contain their behaviors, experience a sense of confidence, and engage in healthy relationships.

What should I say to my young child about coming to therapy?
Regardless of the exact words parents choose, it is important to be honest, open, and empathic. Parents of young children can say something like, "I know it's been hard for you lately and you've been struggling with these feelings of sadness, anger, worry, or fear. I also know it can be hard to talk about these things and sometimes we just feel confused. So, we get to meet with someone who helps boys and girls make sense of those feelings and feel better. You get to see all her toys, play, and talk about whatever is bothering you. She will help you with that and it will be your safe place to share things."

What are your credentials?
Child Therapy Chicago clinicians are licensed social workers and counselors with advanced specialty training in child development and mental health.

Our therapists have provided individual, play, group, and family therapy, have taught, been involved in research, conducted seminars and workshops, and written articles on children's issues and parenting.

All therapists are supervised by our Founder and Clinical Director, Dr. Duval Tsioles, PhD, LCSW.

License numbers available upon request.

With what other organizations are you affiliated?
The Institute for Clinical Social Work, the Institute for Psychoanalysis, Erikson Institute and International High Achievers/Chicago's High Achievers.

How do we find your Chicago Lakeview office?
We are on the 2nd floor, room 215 at 1300 W. Belmont Ave., Chicago, IL 60657.  The building is just west of the Theater Wit building.  We are in the same building as Rush Primary Care-Women's Health, Lakeview.

Enter on the east side of the building (the opposite side from the parking lot).
Take the elevator to the 2nd floor and please have a seat in the waiting area to be greeted by the therapist.
We are in a shared office building, so we kindly ask that you speak quietly in the waiting area.

Is parking available at the Chicago Lakeview office?
Free parking is available in the building's parking lot after 5pm. During the day, there is ample free and metered street parking. Neighborhood side street permit parking restrictions do not go into effect until 6pm. However, please carefully check for any signs in case parking has changed.

How do we find your Naperville Downtown office?
We are on the 2nd floor, Suite 290 in the St. John's Place building at 29 S. Webster St., Naperville, IL 60540.  The building is directly west close to Hugo's Frog Bar Naperville and Chase Bank Naperville at the corner of Webster and Van Buren.

Enter on the east or west side of the building.  If the door is locked, please find your therapist's name using the electronic directory and dial the number.  Come to Suite 290 on the 2nd floor and please have a seat in the waiting area to be greeted by the therapist.
We are in a shared office building, so we kindly ask that you speak quietly in the waiting area.

Is parking available at the Naperville Downtown office?
Free parking is available in the building's large parking lot.  If necessary, there is also ample street and garage parking.

How do we find your North Shore Northbrook Downtown office?
We are on the 2nd floor, Suite 210 at 1340 Shermer Rd., Northbrook, IL 60062. The building is directly across the street from the Village Green Park at the corner of Shermer Rd. and Meadow Rd..

Come to Suite 210 on the 2nd floor and please have a seat in the waiting area to be greeted by the therapist.  

Is parking available at the Naperville Downtown office?
Free parking is available in the building's large parking lot.   

How can payments be made?
We offer Credit Card, PayPal, FSA and HSA payment options:
  • Our billing department can conveniently charge your credit card for you after each session and email you a receipt.  There is no fee to you for this service.
  • You can pay by credit card/Paypal with the "Pay Now" button (on the top right side of this website, there is no fee to you for this service) or the "Pay Now" page.
  • If you would like to use your FSA or HSA, our billing department must charge the fee for you. The Pay Now button on our website (PayPal) does not accept FSA or HSA cards.

Is insurance accepted?
If you wish to seek possible reimbursement for sessions from your insurance, please let your therapist know. After you pay for the session, you will receive a "paid" receipt via email with all the information you will need to file a claim with your insurance company yourself. This information includes:
1. Date
2. Service number and description
3. DX diagnosis code that has been assigned by your therapist
4. Therapist information including License number and NPI number
5. Group practice number is listed at the bottom of the receipt as Child Therapy Chicago EIN
IMPORTANT: Make sure to first check with your insurance company regarding reimbursement for an "out of network" provider. Child Therapy Chicago & Naperville is considered “out of network” with all insurance companies. Some of our clients have told us that their insurance reimbursements are processed quickly and they begin to receive steady reimbursement payments.  Again, make sure to check with your insurance company regarding reimbursement since your plan might be different.

If you have an HSA or FSA account, you can also look into reimbursing yourself for any portion of the session that is not reimbursed by your insurance or use your HSA/FSA credit card to charge sessions in full, if choosing not to seek insurance reimbursement.

What is the value of obtaining treatment and not using insurance?
When you are worried about your child, you want to be able to see a specialist who understands the situation, is able to meet your specific needs, and is not restricted by insurance companies.  

There is great value in seeing a psychotherapist that you choose based on factors outside of insurance plan participation. Families choose to work with us based on our specialty expertise, skills, training, experience and reputation. 

More and more families are finding advantages to not using their mental health insurance benefits, including not only high quality care that they choose, but greater privacy and a voice in the treatment process without the insurance company dictating what you can and can't do. It is these things that are important to us and the families with whom we work.