Frequently Asked Questions

How do I know if my child needs therapy?
Children's behaviors reflect their internal world. Sometimes children struggle to manage emotions and are not always able to directly express them, so they comes out in their behaviors. These behaviors can range from very minor to severe and may include the following: disruptive behaviors at home or in school; trouble with peer relationships; easily angered, frustrated or overwhelmed; seemingly over-sensitive or excessively worried and anxious; struggles with change or new things; difficulty staying focused; fearful of separation; engaging in self-harm or risky behaviors; or shutting down and isolating themselves. Significant life events, such as a loss, divorce, parental substance use, or illness as well as learning problems or a mismatch between child and parent (i.e., the child is not giving off clear cues or the cues are not recognized by the parent) can have an impact on children's behaviors. If your child is displaying any behavioral or emotional problems or experienced a significant life event or mismatch, therapy can help. 

How might my child benefit from therapy?
Therapy provides guidance and an outlet for children to learn to successfully express their emotions. It provides a safe, consistent, nurturing space for children - outside the home - to explore, process and work through their feelings via talk or play. Sometimes children are afraid to talk to their parents about how they feel for fear of worrying or upsetting them or causing problems in the family. Sometimes they do not even know themselves what is wrong. Therapy can help uncover and resolve children's problems by getting at the underlying issues. Once these issues surface, children are able to process and move through them and handle future problems much easier. Therapy also builds children's sense of self (i.e., self-esteem, self-regard), which is important for healthy growth and development. With a solid sense of of self, children are better able to manage feelings, contain their behaviors, experience a sense of confidence, and engage in healthy relationships. 

What should I say to my young child about coming to therapy?
Regardless of the exact words parents choose, it is important to be honest, open, and empathic. Parents of young children can say something like, "I know it's been hard for you lately and you've been struggling with these feelings of sadness, anger, worry, or fear. I also know it can be hard to talk about these things and sometimes we just feel confused. So, we get to meet with someone who helps boys and girls make sense of those feelings and feel better. You get to see all her toys, play, and talk about whatever is bothering you. She will help you with that and it will be your safe place to share things."

What are your credentials?
Child Therapy Chicago clinicians are licensed social workers and counselors with advanced training in child development and mental health. Our therapists have provided individual, play, group, and family therapy, have taught, been involved in research, conducted seminars and workshops, and written articles on children's issues and parenting. All therapists are supervised by Dr. Duval Tsioles, PhD, LCSW. License numbers available upon request.

With what other organizations are you affiliated?
The Institute for Clinical Social Work, the Institute for Psychoanalysis, Erikson Institute, International High Achievers/Chicago's High Achievers and Porchlight Counseling Services.

How do we find your Chicago Lakeview office?
We are on the 2nd floor, room 215 at 1300 W. Belmont Ave., Chicago, IL 60657.  The building is just west of the Theater Wit building and Fahlstrom's Fresh Fish Market restaurant.  We are in the same building as Rush Primary Care-Women's Health, Lakeview.

Enter on the east side of the building (the opposite side from the parking lot).
Take the elevator to the 2nd floor and please have a seat in the waiting area to be greeted by the therapist.
We are in a shared office building, so we kindly ask that you speak quietly in the waiting area.

Is parking available at the Chicago Lakeview office?
Free parking is available in the building's parking lot after 5pm. During the day, there is ample free and metered street parking. Neighborhood side street permit parking restrictions do not go into effect until 6pm. 

How do we find your Naperville Downtown office?
We are on the 2nd floor, Suite 290 in the St. John's Place building at 29 S. Webster St., Naperville, IL 60540.  The building is directly west close to Hugo's Frog Bar Naperville and Chase Bank Naperville at the corner of Webster and Van Buren.

Enter on the east or west side of the building.  If the door is locked, please find your therapist's name using the electronic directory and dial the number.  Come to Suite 290 on the 2nd floor and please have a seat in the waiting area to be greeted by the therapist.
We are in a shared office building, so we kindly ask that you speak quietly in the waiting area.

Is parking available at the Naperville Downtown office?
Free parking is available in the building's large parking lot.  If necessary, there is also ample street and garage parking.

How can payments be made?
We offer Credit Card, PayPal, Cash and Check payment options:
  • Our billing department can conveniently charge your credit card for you after each session and email you a receipt. There is no fee to you for this service.
  • You can pay by credit card/Paypal with the "Pay Now" button (on the top right side of this website, there is no fee to you for this service) or the "Pay Now" page.
  • You can pay by cash or check in person at each session.
Is insurance accepted?
We will give you a paid receipt that you can submit to your insurance company. Make sure to check with your insurance carrier regarding reimbursement.
You pay for sessions using your credit card, PayPal, cash or check and then the paid receipt we give you may be submitted to insurance if you would like to seek reimbursement.  The amount of reimbursement usually depends on the insurance carrier and each family's individual plan and policy. Typically, insurance reimbursements are processed quickly and families begin to receive steady payments.  Again, make sure to check with your insurance carrier regarding reimbursement.

What is the value of obtaining treatment and not using insurance?
More and more families are finding advantages to not using their mental health benefits, including not only high quality care but ensured privacy, a voice in the treatment process, and less worry about the future. It is these things that are important to us and the families with whom we work. 

There is great value in seeing a psychotherapist that you choose based on factors outside of insurance plan participation. Families choose to work with us based on our expertise, skills, training, experience, and reputation. 

When you are worried about your child, you want to be able to see someone that you believe understands the situation, is able to meet your specific needs, and is not restricted by someone outside of the process. This is true value.